Order Information. Weather Delivery Delays; Tracking Your Order; Where's My Order? Order Status Definitions; Request to Stop or Change Your Order; View Your Order/Invoice; Missing Item; Placing Your Order; Lost Package; Site Information. Create an Account; Modify Your Account Information; Unsubscribe; Product Information. Product Glossary; Catalog Request; Out of Stock ItemsReturns; Returns. Return Policy; Return Exceptions; Return Instructions; Shipping. United States Costs and Timeframes; International Costs and Timeframes; Partial Shipments; Payment Information. Accepted Payment Methods Pending Charges on Your Account Sales Tax & Exemption Order Information. Weather Delivery Delays. To ensure you are up to date on all possible delays, please review the below: There is a possibility that your shipment could be delayed due to seasonal storms. To guarantee you are aware of all weather setbacks, please review the carrier sites often for their latest service alerts. Orders shipping within the United States: Fedex; Lasership; International Bridge. International Orders: Landmark. Please Note: We are unable to expedite shipments that are delayed and apologize for any inconvenience these delays may cause. To obtain the most current tracking information for your package, please use the links provided above. If you have any additional questions regarding the delay of your package, we ask that you please contact the carrier directly. Tracking Your Order The easiest way to retrieve your tracking number is to log into your account. There you will be able to review your order information. U.S. Carrier Information. International Carrier Information. If your package is shipping to an address within the United States, click here to visit the FedEx tracking site. If your order shipped via Lasership, please click here to track your package. If your order shipped via International Bridge, please click here to track your package. Once there, you will be able to apply your tracking number and review the most up-to-date information regarding your order. Please note: It can take up to 24 business hours for your tracking number to become active once received. In some cases, Smart Post tracking numbers can take up to 3 business days to update.